Quality Policy

We at Bulacan State University (BulSU) are committed to provide excellent instruction, research and extension services.

We shall implement an internationally recognized management system in all aspects of our operations, processes and services in line with our commitment and in achieving our objectives.

To continually improve our quality performance and the effectiveness and suitability of our quality management system, we shall:

  • Comply with applicable laws and regulations, the requirements of our stakeholders, industry initiatives and other requirements we subscribed to;
  • Assess the needs of our customers and strive to exceed their expectations;
  • Provide assurance to our students, partners and other stakeholders to quality services by offering excellent instruction, pioneering research, and providing value-adding extension services and responsive engagements;
  • Establish quality objectives aimed at improving the efficiency of our operations, processes and procedures for sustainable growth; and
  • Capacitate our employees and staff to maintain a highly competent, motivated and reliable workforce, thereby ensuring work is performed with excellence.

This quality policy shall be communicated throughout BulSU and made available to interesting parties, to ensure that it continuously provide us overall direction in improving customer satisfaction and efficient services